Support Centre Consultants

Location: Contact Centre
Posted on: 31 October 2019

What is the role?

We currently have a Full-time position and a Part-time position available for a Storage Consultant to join our team based in Dandenong South. The Part-time position will consist of approximately 20-25hrs.

Our Support Centre has proven to be an outstanding success. This team is a key part of our sales function and answers and follows up customer enquiries nationally and provides sales and customer support to our store network.  We need sales go-getters to join our team of high achievers. These roles operate as part of a team roster and is perfectly suited to sales people who can provide a consultative approach to sales, ‘ask for the business’ and who enjoy working in a small, call centre environment. There is weekday, weekend, and some early evening shifts as part of the roster, flexibility is ideal.

What does Storage King offer?

Storage King offer our customers total self-storage solutions through our store network nationally, customer Support Centre and website.  Our business is expanding rapidly, it’s fast paced and customer focused. We have a positive, empowered, and friendly work environment and our team has a hard working “can do” approach in everything they do. Storage King are the “Kings of Storage, Moving and More”.

What will you need to be considered?

  • Minimum 6 months experience in sales with exposure to a call centre/online sales environment
  • A professional telephone manner and excellent communication skills (verbal & written)
  • The ability to build instant rapport with customers on the telephone
  • Friendly, warm communication style, genuinely enjoy helping people!
  • Strong attention to detail and excellent “follow up” focus
  • Enjoy setting and achieving targets and goals
  • Demonstrated computer skills with good Excel ability and exposure to working with internal systems/databases
  • Reliable & Punctual and a team player, who enjoys learning
  • Flexibility to work as part of the team roster across 7 days, varying shifts to cover opening hours

On offer is a generous starting salary plus bonuses for the right candidate.

If you have a passion for selling, providing high level customer service, and creating lasting impressions over the phone, perhaps you belong in the Kingdom!?

Please click apply or submit your resume to john.wiseman@storageking.com.au

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